Privacy Policy

1. Introduction

y6bt ("we", "us", "our") is committed to protecting the personal information of all users who access or use the y6bt platform ("Platform"). This Privacy Policy explains what personal data we collect from you, how we use and share that data, the security measures we take to protect it, and your rights in relation to the personal data we hold about you.

By creating an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree to the practices described herein, please do not use the Platform. This Policy should be read together with our Terms and Conditions.

2. Information We Collect

We collect personal information that you provide directly to us, as well as information that is generated automatically when you use the Platform. The categories of data we collect include:

• Identity data: full name, date of birth, username and government-issued identification documents submitted for KYC verification.
• Contact data: mobile phone number, email address and, where provided, a mailing address.
• Financial data: mobile wallet identifiers (bKash, Nagad, Rocket, Upay account references), transaction amounts, deposit and withdrawal history. We do not store full payment instrument details beyond what is necessary to process transactions.
• Technical and usage data: IP address, device type, operating system, browser version, pages visited, session duration, game activity logs and feature usage patterns.
• Communications data: records of correspondence between you and y6bt support, including live chat transcripts, email exchanges and support ticket histories.

We collect only the minimum personal data necessary to provide the Platform's services. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data.

3. How We Use Your Information

y6bt processes your personal data for the following purposes:

• Account creation and management: to register your account, verify your identity, process logins and maintain account security.
• Transaction processing: to facilitate deposits and withdrawals via bKash, Nagad, Rocket and other supported payment methods, and to maintain accurate financial records.
• Regulatory compliance: to fulfil KYC obligations, anti-money laundering (AML) screening, age verification, and any other legal or regulatory reporting requirements applicable to the Platform.
• Customer support: to respond to your enquiries, resolve disputes, investigate complaints and improve our support processes.
• Platform improvement: to analyse usage patterns, diagnose technical issues, test new features and improve the overall performance and user experience of the Platform.
• Marketing and promotions: to send you relevant promotional offers, bonus notifications and seasonal campaigns (such as BPL and Eid promotions), where you have not opted out of receiving such communications.

4. Legal Basis for Processing

y6bt processes your personal data on the following legal bases:

• Contractual necessity: processing required to perform the contract between you and y6bt, including account operation, transaction processing and customer support.
• Legal obligation: processing required to comply with applicable laws and regulations, including KYC verification, AML obligations and regulatory reporting.
• Legitimate interests: processing for Platform security, fraud prevention, analytics and product improvement, where such processing does not override your fundamental rights and freedoms.

5. Disclosure of Your Information

y6bt does not sell your personal data. We may share your information with third parties only in the following circumstances:

• Payment service providers: we share necessary transaction data with bKash, Nagad, Rocket and other payment partners solely to process your deposits and withdrawals. These providers operate under their own privacy and security frameworks.
• Technology and infrastructure providers: service providers who host the Platform, manage databases, provide fraud-detection tools or deliver analytics services. All such providers are bound by data processing agreements that prohibit independent use of your data.
• Regulatory and law enforcement authorities: where we are required by law, court order, or a competent regulatory or government authority to disclose your information. y6bt will notify you of such disclosure where legally permitted to do so.
• Business transfers: in the event of a merger, acquisition or sale of substantially all assets of y6bt, your personal data may be transferred to the successor entity. You will be notified of any such transfer and any changes to this Privacy Policy that may result.

y6bt does not share your personal data with advertisers, data brokers or any party for the purpose of targeted advertising. Any sharing of data is strictly limited to what is necessary for the above purposes.

6. Payment Data and Mobile Wallets

y6bt processes payments exclusively through trusted Bangladeshi mobile financial services — bKash, Nagad, Rocket and Upay — as well as international card networks where applicable. When you make a deposit or request a withdrawal, the relevant payment reference (such as your bKash or Nagad mobile number) is transmitted to the payment provider over an encrypted connection. y6bt does not store full card numbers, CVV codes or mobile wallet PINs.

All financial transaction records are retained for a minimum period required by applicable financial regulations. These records are stored in encrypted form and are accessible only to authorised y6bt personnel and relevant regulatory authorities upon lawful request.

7. Cookies and Tracking Technologies

y6bt uses cookies and similar tracking technologies to operate the Platform and improve your experience. The types of cookies we use are:

• Essential cookies: required for core Platform functionality, including session management, login authentication and security. These cannot be disabled without breaking core site features.
• Analytics cookies: used to understand how players use the Platform — which pages are visited most, how long sessions last, and where users encounter difficulty. This data is aggregated and anonymised.
• Preference cookies: used to remember your settings and preferences such as language selection and display choices, so you do not need to re-configure them each visit.

You can manage or disable non-essential cookies through your mobile browser settings. Disabling essential cookies may affect the functionality of certain Platform features. y6bt does not use cookies to track users across unrelated third-party websites.

8. Data Retention

y6bt retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable laws and regulations. Specifically: account and identity data is retained for the duration of your account and for a minimum of five years after account closure to satisfy KYC and AML regulatory requirements. Transaction records are retained for at least five years from the date of each transaction.

Communications data (support tickets, chat logs) is retained for two years from the date of the last interaction, unless a longer retention period is required for an ongoing investigation or dispute. When data is no longer required, it is securely deleted or anonymised.

9. Data Security

y6bt takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. These measures include SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, access controls restricting data access to authorised personnel only, regular security audits and penetration testing, and two-factor authentication options for user accounts.

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. y6bt cannot guarantee the absolute security of your data, but we commit to notifying you and the relevant authorities promptly in the event of a data breach that is likely to affect your rights and freedoms.

10. Your Rights

You have the following rights in relation to the personal data y6bt holds about you:

• Right of access: you may request a copy of the personal data we hold about you at any time. We will respond to verified requests within 30 days.
• Right to rectification: if you believe any personal data we hold about you is inaccurate or incomplete, you may request that we correct or update it.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to fulfil.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time. You may also object to other processing carried out on the basis of legitimate interests.
• Right to data portability: where processing is based on your consent or a contract, you may request that we provide your personal data in a structured, commonly used and machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will verify your identity before processing any data-related request. y6bt will not charge a fee for handling reasonable requests, but may charge a reasonable administration fee for manifestly unfounded or excessive requests.

11. Children's Privacy

y6bt is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by a person under 21, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe your child has provided personal data to y6bt, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

y6bt may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law or Platform features. When we make material changes, we will post the revised policy on the Platform with an updated effective date. We encourage you to review this page periodically. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated policy.

13. Contact and Data Enquiries

If you have any questions, concerns or requests regarding this Privacy Policy or the way y6bt processes your personal data, please contact our support team. We can be reached by email at [email protected]. We aim to respond to all privacy-related enquiries within five business days. Bangladesh Standard Time (BST, UTC+6) applies to all response time commitments.